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What Are The Best Cost-Effective Virtual Assistant Receptionist

Published Jul 15, 24
6 min read


OHQ's documents are sufficient proof of a charge that is payable unless they are shown to be inaccurate. Consumer will utilize its reasonable efforts to notify OHQ of any type of billing disagreement within fourteen (14) days of invoice of a billing, following the process outlined in Area 15. If Customer conflicts a billing, the invoice has to continue to be paid in a timely manner however OHQ will attribute or refund Client if it is later on reasonably determined by OHQ or according to the conflict resolution process outlined in Section 15 that the invoice was incorrect and the Customer is entitled to a credit rating or reimbursement.

Such modifications may include, without limitation, modifications for the Membership Costs or Use Costs for OHQ Paid Providers, modifications to the usage allowances included in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such alteration will work after practical advance written notice is given to Customer (for instance, by being published to the OHQ Site), except that any kind of such alteration that influences a Selected Paid Solution will relate to Customer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Consumer according to Section 16.8.

If Consumer does not terminate its usage of any type of damaged Selected Paid Service prior to the efficient day of such revision, Customer will be deemed to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Pricing Plan chosen by Client is terminated, OHQ will provide Customer with sensible breakthrough notice of no much less than thirty (30) days and Client will be provided the choice of picking a new Rates Plan from then-current rates plans used by OHQ.

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For avoidance of question, this paragraph does not put on modifications to the Price Checklist, which are addressed in Area 7 (receptionist answering calls).1. Client represents that all info given by Consumer and its customers to OHQ (including, without constraint, all contact info and details regarding Consumer's Bank card) is precise, updated and full at the time it is supplied to OHQ

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Customer has to whatsoever times adhere to all regulations, policies, requirements and codes suitable in link with its use of OHQ Offerings and the Customer's supply of its product and solutions to its customers. Client will certainly not use any type of OHQ Offerings to take part in, or to motivate or help others to involve in, any kind of unlawful or deceptive activities.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Client will incur the applicable Membership Fee for the brand-new Paid Solution Term (the ""). The efficient date of such termination will be either (i) the Requested Termination Day, or needs to Customer not mention an Asked for Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings readily available to Client until the last day of the Final Paid Solution Term (based on reinstatement costs under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit rating will be retained by OHQ for future use by Consumer if Consumer decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be liable in any type of method for answering phone calls, taking or supplying messages, or performing any various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Consumer's Account and Consumer's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might call for that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable costs in processing the reinstatement) Details gathered by OHQ from Customer and its customers may be used, divulged and shared by OHQ in conformity with OHQ's personal privacy policy as offered on the OHQ Website ("") and as may be modified every so often.

The Controller hereby assigns the Cpu with respect to handling tasks carried out in the program of the provision of assistant solutions. OHQ and Customer acknowledge and agree that the Cpu goes through the adhering to commitments: The Cpu will abide by the appropriate Data Security Laws and should: (a) just act upon the written guidelines of the Controller and make sure those acting under their authority do the very same; (b) make sure that individuals processing the information are subject to a task of confidence; (c) utilize its ideal endeavours to secure and shield all personal data from unauthorised or illegal handling, including (yet not limited to) unintended loss, damage or damage; (d) guarantee that all processing meets the requirements of the GDPR and associated Data Defense Legislation; (e) guarantee that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any designated changes worrying Sub-Processors; they implement a created agreement containing the same data security commitments as established out in these Terms; understand that any kind of failing on the component of the Sub-processor to abide by the Data Defense Rule, the Cpu stays fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject accessibility and permitting data topics to exercise their rights under the Data Security Laws.

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The Controller shall accomplish ample and appropriate onboarding and due persistance look for all Cpus, with a complete evaluation of the mandatory Information Security Law demands. The Controller shall verify that the Processor has adequate and recorded procedures for data violations, information retention and information transfers in area. The Controller shall get evidence from the Processor regarding the: (a) confirmation and integrity of the staff members used by the Processor; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technical and operational actions made use of in securing the Personal Data; and (d) treatments in position for permitting information topics to exercise their civil liberties, including (yet not limited to), subject access demands, erasure & correction procedures and constraint of processing steps.

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